The Security Team Leader, reporting to the Facilities Director, oversees Gunstock's security team operations. This role ensures tasks are completed efficiently, safely, and in compliance with regulations. In the absence of the Facilities Director, the Security Team Leader assumes the supervisory responsibilities. This position involves active participation in security rounds and fulfilling other security duties as necessary. This position is for evenings only. It also requires weekend availability.

General Accountabilities

1. Security Operations:

• Assist the Facilities Director in daily operations such as staff check-in, role assignments, training, emergency response planning, and safety compliance.
• Support in scheduling and coordinating personnel to uphold appropriate guest service levels, monitoring attendance, and managing scheduling issues.
• Aid in new hire and in-service training programs, maintaining accurate records of employee certifications and training.
• Provide clear coaching to address guest service, safety, performance, attendance, appearance, or conduct issues among employees, escalating to the Facilities Director for corrective action when necessary.
• Conduct surveillance and investigations for lost or stolen property, ensuring adherence to local, federal, and state laws.
• Assist the Manager on Duty in winter operations tasks

Perks for Year 1 Winter Employees:

- Complimentary Gunstock season pass for yourself or one friend/family member.
- Discounts or complimentary lift tickets at various ski resorts in NH, ME, and VT.
- Free group ski/snowboard lessons and equipment rentals at Gunstock.
- Access to Tubing Park, Nordic, and Snowshoe trails at no cost.
- 40% discount on food (excluding alcohol) at all resort venues.
- 25% discount at Gunstock Ski & Sport retail shop.